knowledge management system accenture

Foster a team-building culture where groups\/functional areas\/project teams can communicate across organizational boundaries. CURRENT SITUATION 3 But what they are really saying is 'How can I put technology to make that happen?' "description": "Accenture has had a long history of focusing on knowledge management. }, 16 McGraw-Hill/Irwin 2008 The McGraw-Hill Companies, All Rights Reserved Chapter 15 Creating Collaborative Partnerships. CURRENT PERFORMANCE 3 "width": "800" "name": "KNOWLEDGE MANAGEMENT", "description": "CONS. "width": "800" An organization that fundamentally depends on a workforce that is frequently on the move between projects, between customers, and between teams, becomes critically dependent upon collaboration. "@context": "http://schema.org", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/32/MESSAGES+TO+THE+MODERN+LEADER.jpg", 3. By continuing to use our site you consent to the use of cookies as described in "width": "800" "name": "KNOWLEDGE MANAGEMENT FRAMEWORK", Arranging fun games within and/or outside campus, health check-ups, and ergonomics sessions for employees is a normal routine. "width": "800" with Paul Juras Wayne Bremser ECN.W William Lawler Endesa Gary M. Cunningham Scott Ericksen Francisco J. Lopez Lubian Antonio Pareja Kincaid Manufacturing Jon Yarusso Ram Ramanan Osram.NA John Shank Lawrence Carr William Lawler Pleasant Run Childrens Home Brooke E. Smith. (Accenture internal Newsletters, Oct 2010). Increase Employee Satisfaction. "contentUrl": "https://images.slideplayer.com/16/5024718/slides/slide_31.jpg", Political-legal 6 "@type": "ImageObject", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/5/ACCENTURE.jpg", STEP #3. }, 34 Thank you! "name": "ACCENTURE", STEP #7. "name": "MESSAGES FOR MODERN LEADER", }, 15 "name": "INFORMATION PROBLEM", "width": "800" The Case Centre is a not-for-profit company limited by guarantee, registered in England No 1129396 and entered in the Register of Charities No 267516. They have professional communities that employees can rely on to get answers from the broader network, and not just the direct relationships one might have. { { It is eminently more significant to get it right when it comes to how you involve the external world of customers and partners. Unlockingthis flow, creatingout new channels, and understanding the dependencies of the ecosystem are the elements of the design of the future of successful work in organizations. "@context": "http://schema.org", { "contentUrl": "https://slideplayer.com/slide/5024718/16/images/11/INFORMATION+PROBLEM.jpg", "@type": "ImageObject", Supports company\u2019s strategic shift to Microsoft Technologies and away from Lotus notes. "@type": "ImageObject", "width": "800" { 4HqV(#%MO`W}31Vc)oErYm8'McO^=d@PUD={p@^1U#+ +jL(f6N>OlZoOVO^-xNs6k0s~8^m@zr@cjQ B'6oqBq8bI98Z-7A fty "@context": "http://schema.org", \-X7Z}#vUJL7WM@QNc`aH)(0ggK!4yC{%7'nP yr3,7+K CA&lr'Fk)PU5qiW 7WcZkz* ?0jG! "@type": "ImageObject", our. "width": "800" "contentUrl": "https://slideplayer.com/slide/5024718/16/images/22/The+solution+for+accenture.jpg", { The Pros\/Cons to the Alternatives. Symantec Vision and Strategy for the Information-Centric Enterprise Muhamed Bavi Senior Technology Consultant SEE. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/17/CONTINUE+TO+USE+AND+IMPROVE+UPON+LOTUS+NOTES.jpg", Dedicated individuals in respective groups. ]r7;`uVRC.m)%KNTHL3KU8U5INwI}]*{{#}epnX&25]rU)@ pXi[565B5$c_I%Hlq4f5w Knowledge Management at Accenture CASE III - Shane C & Abby M. DB&A, Knowledge Management Within and Across Projects June 15, 2012 INNOVATION for a better world. Alternatives for accentureCONTINUE TO USE AND IMPROVE UPON LOTUS NOTES MIGRATE TO SHAREPOINT STEP #5 STEP #6 16 "description": "PROS. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/33/MESSAGES+FOR+MODERN+LEADER.jpg", "@context": "http://schema.org", }, 21 "contentUrl": "https://slideplayer.com/slide/5024718/16/images/20/MIGRATE+TO+MICROSOFT+SHARE+POINT.jpg", MESSAGES TO THE MODERN LEADER }, 29 It makes sense particularly with consultants out in the field, at customer locations, or in transit. "@type": "ImageObject", INFORMATION PROBLEM "description": "A set of methods and tools than can be used to discover, create, integrate, store, represent, and distribute knowledge for achieving a particular objective. A Use Case is simply a defined way of using Yammer to accomplish a goal or complete a task. Rather, what a unified company-widecollaboration systemdoes isper my river metaphor at the beginningunlock the dams in the company that isolateknowledge, capabilities and skills. "width": "800" Knowledge is a river. Sociocultural 7 "contentUrl": "https://slideplayer.com/slide/5024718/16/images/16/Alternatives+for+accenture.jpg", However, there has been a breakdown to the true purpose of KM which is to bring the right knowledge to the right person at the right time in the right context. }, 28 STEP #1. Simplify content management. "width": "800" PwC Cloud and Digital Transformation BrandVoice, How To Earn Cash Rewards For Everyday Spending. Download ppt "KNOWLEDGE MANAGEMENT AT ACCENTURE". Tom Sheridan IT Director Gas Technology Institute (GTI). It will replace Lotus notes that is not proving to be very efficient for the company. { Demonstrate value to the organization as a whole, when making your case for strategy/funding. CUSTOMER CAPITAL. 3. ", ALTERNATIVE 2: NEW SYSTEM. "contentUrl": "https://images.slideplayer.com/16/5024718/slides/slide_30.jpg", Everything has moved over to videoconferencing with Skype. "@context": "http://schema.org", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/25/ALTERNATIVE+2%3A+NEW+SYSTEM.jpg", "description": "The solution for accenture", }, 2 "name": "USER FLOW", WHAT YOU CAN EXPECT SIDE STEP STEP #1 STEP #2 STEP #3 STEP #4 STEP #5The Organization STEP #2 The Organizational Problem STEP #3 The Information Aspect of the Problem STEP #4 Impact of IT on the Information Aspect of the Problem STEP #5 IT/IS Based Alternatives for Solving Problem STEP #6 The Pros/Cons to the Alternatives STEP #7 A Solution and Its Advantages STEP #8 Messages for the Modern Leader SIDE STEP "contentUrl": "https://slideplayer.com/slide/5024718/16/images/14/Technology+problem+Lotus+Notes+Decentralized+Dated+Platform.jpg", ", { "contentUrl": "https://slideplayer.com/slide/5024718/16/images/9/KNOWLEDGE+MANAGEMENT.jpg", Per Mr. Harles, A client will say they want a culture that is much more collaborative. "@type": "ImageObject", { New strategy - High performance. III. Accenture grew very strongly in 2008 despite the economic crisis without reducing the manpower much. "@type": "ImageObject", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/29/Accenture+today.jpg", appropriate Return on Investments) and want to focus on the short term application of market oriented research. Strategies 4 "description": "PROS. The author has indicated that this teaching note covers teaching strategies for the following delivery modes: The Case Centre is the independent home of the case method. Knowledge Management can allow leaders to track success measures and develop clear competencies. "width": "800" "@context": "http://schema.org", }, 7 { New system to be focussed on end user to ensure design of user interface, allow users to efficiently navigate to right content, resources and services. Compounded with a certain degree of competitiveness, what we see are silos of information and knowledge because some departments will choose or build different tools from others for their specific needs. }, 23 "@type": "ImageObject", "name": "ORGANIZATIONAL PROBLEM", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/28/IT+ASPECT+Microsoft+SharePoint+Collaboration+Portals+Enterprise+Search.jpg", }, 10 Long History of focusing on knowledge management. "name": "IT ASPECT Microsoft SharePoint Collaboration Portals Enterprise Search", "width": "800" { "@type": "ImageObject", "description": "Technology problem", "description": "INFORMATION PROBLEM", "width": "800" Often organizations think that the need for acommon infrastructure is about reducing duplication or eliminating waste. { Many social activities are performed within Accenture to help the society, which includes blood donation camps, donating clothes to poor, visiting orphanages and distributing goodies, sweets etc. Learning should be a core principal of your organization. "@context": "http://schema.org", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/24/USER+FLOW.jpg", In addition, they have knit some of their internal communities together with customers to bring in ideas from outside the organization. "name": "Accenture today", STEP #8. Building Bridges Between the Professional Searcher and Enterprise Search Solutions Helen Mitchell, Senior Search Strategist. @'XBPj`aX0 MUPjbvPc`#%J?;E~Q\>x\Lq$tz KOtA]}yF:-]Ug/~H 2F&I0K>CMtYPR 3SVZ*mccq:I`]J aGp"/QmT5u|TK5%z0Ng{ >TaI]?.A]cGw H_h(tW,/6/mni[_emWNc-A }?JpDn:?eR:ibI;>+S0Lk)j[ OSq^AkeFW{G2S>K3K9H&_:Q,m!c $=x_GX:B+ /? STEP #3 STEP #7. However, there has been a breakdown to the true purpose of KM which is to bring the right knowledge to the right person at the right time in the right context. ACCENTURE THE ORGANIZATION "@context": "http://schema.org", "@context": "http://schema.org", Michael Hobday. "width": "800" ACCENTURE Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers Long History of focusing on knowledge management STEP #1 ", ", Larry Wandowich. 2. They have a bit of knowledge that they can talk the language of each other. "@context": "http://schema.org", Not a futuristic approach. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/10/KNOWLEDGE+MANAGEMENT+FRAMEWORK.jpg", "@type": "ImageObject", "@type": "ImageObject", "description": "CONS. "width": "800" In addition they have the Stream, a company-wide activity stream that is also integrated with their business applications. "description": "USER FLOW", appropriate Return on Investments) and want to focus on the short term application of market oriented research. ORGANIZATIONAL PROBLEMAccenture has been going through a phase of fiscal tightening (especially around operating costs and numbers of staff) while still trying to deliver high performance. "width": "800" ", Foster a team-building culture where groups/functional areas/project teams can communicate across organizational boundaries. Centralize development and operations of the Accenture Knowledge Management. ", SOCIETAL ENVIRONMENT 6 Technology problem Lotus Notes Decentralized Dated PlatformManaging data responsibilities Many independent unit based knowledge sharing tools that are seen as inefficient, inconsistent and costly to manage and maintain STEP #4 "@type": "ImageObject", "width": "800" Company is already moving towards web based portals. Preetipal Paul. Rawn Shah comments on work culture, learning, collaboration & management. STEP #8. { STEP #5. "description": "ORGANIZATIONAL PROBLEM", Knowledge Management can allow leaders to track success measures and develop clear competencies. "@type": "ImageObject", "name": "MESSAGES TO THE MODERN LEADER", "@type": "ImageObject", "@context": "http://schema.org", "description": "PROS. "@context": "http://schema.org", "description": "Knowledge creation and capture. It will require additional cost. "width": "800" Business Process and Forms. 1 Corporate Capabilities. { 1. "description": "The Organization. The Organizational Problem. "@context": "http://schema.org", Hosted by Achieving Best Business Performance Mark R. Willford, Partner Accenture. I explore work culture, collaboration & management evolution. TASK ENVIRONMENT 7 2022 SlidePlayer.com Inc. All rights reserved. "description": "CONTINUE TO USE AND IMPROVE UPON LOTUS NOTES MIGRATE TO SHAREPOINT STEP #5. KNOWLEDGE MANAGEMENT FRAMEWORKKnowledge creation and capture CUSTOMER CAPITAL HUMAN CAPITAL Knowledge absorption and reuse Knowledge organization and categorization STRUCTURAL CAPITAL Knowledge distribution and access STEP #8 { But maybe having a person to cross-pollinate this across. This core idea is by far not lost on the top consulting companies like Accenture. B. A Solution and Its Advantages. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/23/SPECIFIC+BUSINESS+GOALS.jpg", Use Case Development Social Journey Template. "description": "Accenture today", "description": "", "@context": "http://schema.org", "name": "", That, to me, is a by-product. Messages for the Modern Leader. QUESTIONS?? "@context": "http://schema.org", { "@type": "ImageObject", }, Working for Warwickshire Competency Framework, Knowledge Management, Intranets, Portals & Web 2.0 New Jersey Law Librarians Association 2008 Annual Business Meeting & Program May 5, 2008 Debevoise &. HUMAN CAPITAL. Information Management at DrKW LEAH B PARMEET B RYAN A. However, there has been a breakdown to the true purpose of KM which is to bring the right knowledge to the right person at the right time in the right context. Module 1: Overview of Information System in Organizations Chapter 2: How Organizations use IS. "description": "Accenture has been going through a phase of fiscal tightening (especially around operating costs and numbers of staff) while still trying to deliver high performance. "width": "800" Even having the one person in the role is less important. Economic 6 Cost Savings. { Policies 4 "description": "A global management consulting, technology services, and outsourcing company with 133,000 employees and net revenues of U.S.$15.5 billion for fiscal year 2005 Prime example of an information-driven enterprise. What strikes me about Accentures approach is that it both supports diversity of ideas of what can be done, but still centralizes to fewer common systems across the enterprise tosupports many jobroles and departmental functions. "name": "", "width": "800" "@context": "http://schema.org", Senior Management is of the mindset that there must be clearly demonstrated value for future investments (i.e. I asked them about the dilemma that organizations face today with broad digital transformation: Who owns the responsibility? "contentUrl": "https://slideplayer.com/slide/5024718/16/images/6/ORGANIZATIONAL+PROBLEM.jpg", Lotus notes can manage Private , File sharing, Bulletin Boards. No change management needed. ", To use this website, you must agree to our, Impact of IT on the Information Aspect of the Problem, IT/IS Based Alternatives for Solving Problem, A global management consulting, technology services, and outsourcing company with 133,000 employees and net revenues of U.S.$15.5 billion for fiscal year 2005, Prime example of an information-driven enterprise, Change had taken place in the early 2000s. Technological 6 }, 24 [His views do not represent Adobe]. "@type": "ImageObject", ACCENTURE TODAY "@context": "http://schema.org", Consider how you are going to manage knowledge in your organization and the benefits of capturing explicit and tacit knowledge, before its too late. "name": "ALTERNATIVES FOR ACCENTURE", KNOWLEDGE MANAGEMENT "name": "ALTERNATIVE 2: NEW SYSTEM", Accenture has been going through a phase of fiscal tightening (especially around operating costs and numbers of staff) while still trying to deliver high performance. Will improve efficiency in the long term after development, deployment and management of KM channels and processes. "name": "KNOWLEDGE MANAGEMENT AT ACCENTURE", BOARD OF DIRECTORS 4 "description": "TEAM #3. "@context": "http://schema.org", Delivered STEP #1. dldE6O~\C#JU7VPa0AR{jQzcqZ?,{#zIY5"V = SIDE STEP. A set of methods and tools than can be used to discover, create, integrate, store, represent, and distribute knowledge for achieving a particular objective, Knowledge organization and categorization. Define the. Learning should be a core principal of your organization. New strategy - High performance. Improve search and browse features. }, 3 Delivered STEP #1 "name": "WHAT YOU CAN EXPECT SIDE STEP STEP #1 STEP #2 STEP #3 STEP #4 STEP #5", "description": "KNOWLEDGE MANAGEMENT", A. Knowledge organization and categorization. "@context": "http://schema.org", 2. }, 17 USER FLOW "contentUrl": "https://slideplayer.com/slide/5024718/16/images/19/MIGRATE+TO+MICROSOFT+SHARE+POINT.jpg", Accenture has had a long history of focusing on knowledge management. "@type": "ImageObject", "name": "ORGANIZATIONAL PROBLEM", 4. Copyright 2022 Education Index. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/18/CONTINUE+TO+USE+AND+IMPROVE+UPON+LOTUS+NOTES.jpg", "description": "Simplify end user\u2019s experience. ", Here (in Accenture) it wasnt a question: everyone does. "@type": "ImageObject", Anocha Jivanuwong. "@context": "http://schema.org", Mr. Warnke: [In the industry] it was either nobody owns social, or everybody does. IT ASPECT Microsoft SharePoint Collaboration Portals Enterprise SearchEnterprise Content Management Business Process and Forms Business Intelligence Knowledge absorption and reuse. ", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/21/MIGRATE+TO+MICROSOFT+SHARE+POINT.jpg", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/34/QUESTIONS+THANK+YOU+FOR+LISTENING%21%21.jpg", Learning with Cases: An Interactive Study Guide, Knowledge, Information and Communication Systems Management, You must be logged in to view this material. This helps to un-dam the flow of knowledge that often pools in parts of the organization due to human or technological incompatibility. "width": "800" Senior Management is of the mindset that there must be clearly demonstrated value for future investments (i.e. Delivered, Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers, Long History of focusing on knowledge management. }, 12 "@type": "ImageObject", Accenture today New strategy - High performance. MESSAGES FOR MODERN LEADERConsider how you are going to manage knowledge in your organization and the benefits of capturing explicit and tacit knowledge, before its too late. HR Leaders Share Eight Deciding Factors, Megan Thee Stallion To Participate In Headlining Fireside Chat At Forbes 2022 Under 30 Summit, Presented By Rocket Mortgage, 14 Things First-Time Founders Often Forget To Include In Their Business Plans, 11 Ways Comms Teams Can Support ERGs And Business Goals. }, 8 INFORMATION PROBLEM Accenture has had a long history of focusing on knowledge management. On an implementation level, integrating enterprise processes into such activity streams is a continual evolving challenge, so I applaud Accentures effort on this front. "width": "800" ", In concept, the latter involves more than the common LMS approach of browse-and-search for courses, and instead allows people to find information, expertise, and learn new things, as they need it in performing their work. Knowledge Management can allow leaders to track success measures and develop clear competencies. One of things about our CIO group is that they have thought about it not only as something they can enable, but become involved in framing the business strategy itself.

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