The service was wonderful and the staff were very helpful whom waited on me. For the best experience on our site, be sure to turn on Javascript in your browser. Same issue here. I purchased a home in Sept. 2017 and needed to replace flooring prior to moving in. Side effects of Xeljanz linked to risk of cancer, heart attacks, pulmonary embolism, deep vein thrombosis, blood clots and death. ". Wide, Dream Home 12mm Topsail Oak Laminate Flooring 7.6 in. We have called multiple times and been given the run around over and over. Long, Dream Home XD 12mm Amber Hickory Laminate Flooring 6.18 in. While birch is softer, it is still a hardwood. If I have to use Lumber Liquidators again or if I had to recommend them, I would. Their products are great quality and we're really happy with it. Numerous calls later get install date. Long, AquaSeal 12mm w/pad Natural Hackberry 24 Hour Water-Resistant Laminate Flooring 6.06 in Wide x 51 in. I have been so totally satisfied with the service and the products they sell that I have never considered going elsewhere. Best hardwood engineered light oak, wide, 1/2 min thick, made in USA. Need help locating discontinued product Swanston Tahiti evergreen. Call a Flooring Expert today at, CoreLuxe 5mm w/pad New Point Coastal Pine Waterproof Rigid Vinyl Plank Flooring 7.09 in. I had a fire in my kitchen. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It is bright and shine look in my house. They do not clean up after themselves. Take a picture, choose your flooring, see it in your room! In addition, I ordered the floor in the store, paid for them and they wouldn't let my contractor pick them up. 2022 Copyright AboutLawsuits.com. Customers are also being asked to contact Lumber Liquidators for a free testing kit. But they said they will order me another one, they were gonna expedite it, and they were gonna pay the fee. They are scammers. The CDCs estimates were reviewed and approved by both the Environmental Protection Agency (EPA) and the U.S. Department of Housing and Urban Development (HUD). I have been doing business with the Ft Myers, Florida store for the past five years. Finally, that order got here but it had busted open. Wide x 46.24in. We purchased over 1000 sq ft of Beartooth Mountain Oak. The order arrived on time as promised. The wood was actually select grade and the finish layer was excellent, but the mill did an awful job of cutting the wood. The "Select Red Oak" was poorly milled and must be refinished. Copyright 2022 LL Flooring, Inc. All Rights Reserved. But other than that, the service was great and the quality of the product was good. Numerous calls where they insisted the boards were delivered that were not. I'm sorry you had to find this out the hard way. Underlayment makes it possible. Also the 2nd rep that helped me was very good, empathetic and he helped to expedite my issue. And a seconds and thirds retailer known for multiple unethical scams including violating the Lacey act and forging CARB II certifications is a poor choice for anything. Floor Visualizer. I recommend Lumber Liquidators to everyone that is considering a flooring product that they sell. Did you keep it? The sales persons that I worked with were knowledgeable , couertous and professional. Following the findings, Lumber Liquidators suspended the sale of the Chinese-made laminate flooring that they had been importing for sale from 2011 through May 2015. Millions of recalled Philips DreamStation, CPAP, BiPAP and ventilator machines may release toxic foam particles and chemicals into the air pathway. Beware doing business with this company. I mainly dealt with one guy and there was another guy who was really not very knowledgeable and very unorganized. I bought the click-style floor board and I was able to get my purchase done in a painless way. Price was great and payment over the phone was easy. Long, AquaSeal 12mm+pad Aliso Beach Herringbone 24Hr Water-Resistant Laminate Flooring 11.6in. With all do respect I wasn't asking for opinions on Lumber Liquidators. The store was not going to assist and so I needed to go through head office. I have no problems with itbut then again I like cork so I'm biased towards very soft hardwoods. We need what you ripped out. Bellawood Select Prefinished Natural Maple Harwood floors: I would highly recommend Lumber Liquidators in Shrewsbury MA to friends and family. Talcum powder or talc powder may cause women to develop ovarian cancer. Copyright 2022 Consumers Unified LLC. He made it a point to tell the manager that he add several marks against him, in front of customers. I purchased a beautiful floor and picked up half the order and came back 2 days later to pick up the other half of the order. For the best experience on our site, be sure to turn on Javascript in your browser. We got the flooring from Lumber Liquidators and we installed the floor ourselves and the quality of the flooring was very nice. The levels of their findings were conclusive enough to make the claim that elderly, children, or those with weakened immune systems could suffer from eye, nose, and throat irritation. The floors that I received looked nothing like the sample in the store. Use the Picture It floor visualizer to see any of their hundreds of floors come to life in your home in seconds by simply snapping a picture on your mobile phone. So I began the hunt for the best deal. I purchased a couple of products from Lumber Liquidators - a bunch of Acacia wood and some China for hardwood flooring, and then I went back and purchased some Brazilian Pecan for an accent wall in the guest house. x 3.25 in. When I went to Lumber Liquidators, I brought with me some existing floor board which I wanted to match the ones I was going to buy from them. Formaldehyde is a chemical used to manufacture building materials, resins, household products and is used as an embalming agent. Lumber Liquidators Complaints, Problems, Praise, or Questions. We need 250 square feet. After 10 days head office gave me a complete credit of my invoice and that I very much appreciated. Terrible customer service and an even worse product. I would even consider recommendations on a similar replacement. And we had to spend lots of time discussing (arguing) with the shop representative. Had to complain as baseboards were suppose to be delivered and the salesperson said he did not want to create too many sales tags for FedEx. FedEx is a hassle. If you would like to pursue this option, I would need a piece with darker variation that also has the tongue and groove. We specialize in working with solid hardwoods to build furniture. Reporting to BBB now and next step getting an attorney. The store had many damaged boxes when I went to pick up the order for the 3rd time and it wasn't well received when I said I'm going to check every box before I leave to ensure its the right product code and there are no damaged boxes. ConsumerAffairs is not a government agency. NOTE: Providing information for review by an attorney does not form an attorney-client relationship. They also let us take samples home. I just ordered it online and then I had it shipped to the local store that is near me. Please modify your search and try again. It was just a bad experience. If you need further assistance please contact us at 1-800-227-4036 or start a, Refine by Installation Materials: Solid Smooth Domestics, Refine by Installation Materials: Solid Bellawood Domestics, Refine by Installation Materials: Rigid Vinyl Plank, Refine by Installation Materials: Laminates Water Resistant, Refine by Installation Materials: Laminates, Refine by Wood Look or Stone Look: Stone Look, Refine by Wood Look or Stone Look: Wood Look, Refine by Water Performance: Water Resistant, Refine by Texture: Subtle Texture & Wire Brushed, Refine by Texture: Authentic Graining (EIR), Refine by Pattern Design: Straight Randomized, Refine by Installation Grade: Below Grade, Refine by Installation Grade: Above, On Grade, Refine by Install Type: Approved Glue & Nail, Refine by Install Type: Click And Seal Perimeter, List name cannot contain ( ) [ ] , > < \ : ; ". I do have some left over to work in a not exact look. The company has also agreed to conduct testing over the next three years as part of a recall program offered for homeowners who had the Lumber Liquidators flooring installed in their home. I would definitely shop at LL again and recommend it to others. I will be ordering from them in the future. There are no stores within {0} miles of {1}. Long, AquaSeal 12mm Elusive Brown Oak 72 Hour Water-Resistant Laminate Flooring 8 in. A joint effort from the CPSC, Centers for Disease Control and Prevention (CDC), National Center for Environmental Health (NCEH), and the Agency for Toxic Substances and Disease Registry (ATSDR) in addition to the contracted scientists of the laboratories, determined the flooring did in fact emit higher samples of formaldehyde. It is now October 2017 and still no refund. Sign up to receive email updates on special promotions, new product announcements, gift ideas and more. Sadly you've just discovered what happens with factory finished products - they have a self-life of (roughly) 18 months and then they are never to found again. They also gave me the sale price that was on sale for at the time and so I saved an additional almost $100. My home was left in a horrible mess with all of the cardboard and wood left in the hallway and bedrooms. So they ordered it and it got here by FedEx. As far as I know bamboo is going to be really durable for what we need. Find more information on the care for your new floor at lumberliquidators.com under the Flooring 101 tab. We had a great experience - everyone was very helpful and we LOVE our hand-scraped acacia floors. Paid in full but still no baseboards. I would highly recommend this location and Lumber Liquidators. If additional efforts to reduce formaldehyde levels are not appropriate, the company has agreed with the CPSC to pay for the removal and repairing of the flooring. They wrapped it with plastic but thats a lot of weight to hold on the end so the end had busted out and there were probably about 10 or 15 boards missing. We wanted to redo my dining room floor and we bought bamboo flooring from Lumber Liquidators. But, at the same time, I would recommend going with what you like. And so far it looks and feels great. Enjoy and thank you for choosing Lumber Liquidators! He also said Id only need one box of nails for this particular load, but in reality, we needed two boxes of nails. ", "I just love this company! Select Red Oak Solid Hardwood Flooring 3.25 in. At the beginning of the CPSC investigation, the CDC suggested that only sensitive groups would be susceptible to the formaldehyde exposure and put the lifetime cancer estimates at about two to nine cases for every 100,000 people.
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