silhouette blade not cutting

So sorry about the wasted materials, but glad the blog post helped! Gently move the blade housing to the center of the machine. Except, everything Im trying to cut fails! To check this, turn off the machine and disconnect all cords. I do not recall anything happening before I had problems, it was cutting just fine. I watched the autoblade to make sure it was adjusting to what the settings were and it was. Again thank you so much for getting back to me so soon! I know that is VERY frustrating, Keila! no matter what blade depth I choose it always goes to 1. To check the setting of the Autoblade, look at the red indicator line that is visible in the blade window. Are you by any chance trying to cut an SVG file? Ok, so I am totally new at this. If this is the case, you could try cutting the paper and cereal box separately and then adhering the pieces together. Other reasons the Autoblade may not be adjusting include: Certain types of media can leave a residue on your blade. Strange thing is that it moves and cuts on Test. Because youre using a rotary blade, this wont affect the blade adjustment, but if the tool carriage is out of alignment it can cause other cutting issues as well. I had positioned my mat too far to the left and the edge of the mat was covering the adjustment slot, which prevented the Autoblade from tapping down into the slot. You can read my post that discusses firmware updates in more detail by clicking here. No instructions in regards to the bladeI googled, followed instructions, but as I see with your pics, the blade is not all the way in. This article helped tremendously! Sign up for my email list and get instant access to the Silhouette Troubleshooting Guide with10 troubleshooting tips you can use right now! I would so greatly appreciate it if you have any insight to what the problem is. If you still havedifficulty, dont hesitate to ask more questions. Let me know if any of these steps help and if they dont, Ill be happy to do more troubleshooting with you. As for the mat slipping, watch it as it feeds through the machine and make sure its feeding evenly and straight. If you saved it as an SVG with a transparent background, you should see cut lines around the shape/text you created. Im sorry youre having trouble. how to adjust and clean all of the Silhouette blades. I tried cleaning the blade, but Im pretty sure I accidentally twisted the way the blade is supposed to be facing and I dont know how to fix it! It seems to be stuck in no mans land with that little space happeningjust by the by..there is a blue light.but I KNOW it isnt all the way in. Happy cutting! Your email address will not be published. Sorry youre having trouble. I love reading you posts! Hi Michelle! Everytime I go to cut, it starts making crazy lines across, up, down, around, all over my viynl. Hi Eva! The housing should move and reset to the left side of the machine. The cutting strip doesnt look bad but I really dont know what else to do. Hope this helps! I am trying to cut a design out of a cereal box and its just not cutting through. I wasted SOOO MUCH heat transfer vinyl. I have taken the blade out and cleaned Debris from the blade. Have you been able to cut vinyl with this machine before? These lines can sometimes be hard to see when the line color is very light (yellow, for instance) and/or matches the fill color. It will cut just not all the way through. The tool carriage will reset as the machine is connected. Have you tried both the Autoblade and the ratchet blade or are you using some other type of blade? i have checked to make sure the cap is tight, the blade is in correctly, i have just bought a new mat so its sticky! Hi i have the cameo 4 and just today I noticed the autoblade isnt cutting through my vinyl properly. Thanks SO much, Lycia! I purchased a new ratchet blade to cut faux leather sheets and it is not cutting. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "afc7b03e42dc87c9303484520c22eb05" );document.getElementById("ja5e3ea7e1").setAttribute( "id", "comment" );Comment *. You can also create your own test cut using an image or text of your choosing. Up the Force to 33 and see if that helps. Repeat for a total of 3 times, ending in the center or on the right. Ive tried looking up videos on it and read up on it and I cant figure it out. Once youve inserted the blade, hold it down with one finger and push the tool holder in to lock it in place, then try to cut something. I was only one update away from being current but thats all it took. I checked that the blade was installed properly, bought a new auto blade and mat, checked settings, checked if strip was damaged.it all came down to updated firmware. If youre using a mat, does it have any damaged spots or debris in the areas where designs arent cutting? You may hear a stuttering sound as the Silhouette tries to cut and the resulting cut will not be clean or smooth. Made sure autoblade was locked in right, make sure settings were correct, tried different designs, even tried rachet blade. I dont know what eles to do. Sorry youre having trouble. Which machine do you have? You may also need to press lightly on the top of the blade to hold it in place while locking the tab. Do you see blue bold lines in the Send Preview window? Hello Heike! This is especially true for the Autoblade on the newer Cameo and Portrait models. Then watch the blade to make sure the red line is moving as the blade is adjusting. I can send a pic of what is happening. Ive had the original Cameo for years. I dont think it will make any difference, but you could try using copy & paste and then flip one image horizontally (as opposed to replicating). Cut one time clean, then missed cuts. However, any nicks, gouges, or frayed areas are not normal and could cause cutting issues. After completing a project, there may be fibers or leftover bits of paper, vinyl, etc stuck to the mat that interfere with the cutting surface. Sign up for my email list and get instant access to the. However, if it happened suddenly it may be something else. We use cookies on this website. Excess nodes will cause cutting issues, especially if there are several within a very small area. https://caughtbydesign.com/2020/09/03/the-basics-of-print-cut-using-your-silhouette/. I have a Cameo 4 and it leaves stray cuts on all types of material, vinyl, sticker paper, ect. I hope this helps. A node is a stopping point that the blade makes along the cutting path. I appreciate it more than you know. Do you mean that your Autoblade will not adjust beyond a setting of 1? Could you email me some photos or video of the mat loaded in the machine with the blade installed, along with a screenshot of the preview & the settings in the Send panel? Hello! Now it is back to not cutting and doing those steps again didnt fix it. If youve already checked that, email me (lycia at caughtbydesign dot com) and well do some more troubleshooting. Please. If youve tried a brand-new blade (or two!) Hold it into place with one finger while locking the lever with your other hand. Sometimes the machine cutsbut not as well as youd like. Beyond frustrated! I find that a capital letter B makes a really good test cut! Once you have the blade installed, watch the red needle as the blade auto-adjusts to make sure it is adjusting to the correct setting. (Must be placed in the tool holder on the left.). My mat isnt as sticky but I tape the vinyl down so it isnt the issue of it moving. I know you must be very frustrated. Thank you for commenting and happy cutting! If so, try increasing the blade depth to 2, the force to 15, and the action to Cut instead of Auto(Cut)and see if that helps. How long a blade will last depends a lot on what media you are cutting. What version of Studio are you using? Hi again Mia! This blog will help you find out more about the classes I offer, the events I have planned, and tips and tricks for using the Silhouette Studio software along with your Cameo, Portrait, Curio, or Mint. Thats great news! What am I doing wrong? To lock the blade on a Cameo 1, Cameo 2, or the original Portrait, turn the black lock lever clockwise until it clicks into place. You could also try resetting the housing. and its not cutting, then the problem is either with the settings youre using or the blade is not making contact with the vinyl for some reason. It definitely happens, Laurali. She geeks out on using technology to supercharge craft projects with Silhouette Studio, Design Space, Glowforge, sublimation, etc.! Hi Mistie! It has cut felt before. (You may want to download and print out my Silhouette Troubleshooting Guide so that youll have this info for future reference. The cap may also be loose, which will interfere with your cuts as well. I have a silhouette portrait, it was cutting fine then all of a sudden it just seems to be scori g the vinyl, Ive been through all the trouble shootings and adjusted the blade each time on each setting, Ive cleaned the blade, sharpened and sharpened it, the settings on the computer havent been changed.. Hi Elaine! Check out my online course! Hi, Thank you so much for replying to my problem!! How do I check if the mat is sliding? Remember though, you dont want to cut all the way through the sheet. To perform a Test Cut in Silhouette Studio Version 4, open the Send Panel and select from the list of available materials or add your own custom settings. While cutting issues can be frustrating, they are often easy to fix. Are you by any chance trying to cut an SVG file? Each of these squares indicates a node. Circuit pebbled faux leather. I appreciate your support! This means that if you click on a link in the post, I may make a commission based on your purchase. https://caughtbydesign.com/2019/09/05/how-to-remove-the-background-from-an-image-in-silhouette-studio/, https://caughtbydesign.com/2020/09/03/the-basics-of-print-cut-using-your-silhouette/. I can see that the Autoblade is not changing settings even though it taps. Of course, it was user error, but Im just glad its working! Hello, The dot on the lever doesnt actually light up, it just shows the color, so youre ok there. Ive only used the machine maybe 8 times, thought I could have dulled the blade. There should be no visible gaps between the collar on the blade and the Tool Holder. If your mat is older, it has probably lost some of its sticking power and may be showing signs of wear and tear. Im using windows and I do have the most recent firmware. The price you pay for the product or service is not higher, and the commissions I earn help keep Caught by Design online. If youve tried these suggestions but your Cameo or Portrait still isnt cutting properly, feel free to reach out to me by either leaving a comment below or joining my Facebook group. Thanks for reaching out! Restart your software, then plug in the machine and turn it on. Thank you I ended up buying a Cricut Maker. Thank you for this great post, Lycia. You may also need more passes. READ OUR COOKIE POLICY HERE. Its hard for me to offer any suggestions without a little more info. Hi , urgent help needed Thanks for the comment Mia! On the Cameo 3 and Portrait 2, push in the lock lever until you see the little circle change to Silhouette blue. Thank you! Virtually every Silhouette user has experienced this at one time or another. Please help! Once the Test Cut is complete, check the cut and tweak the settings as needed. There can be several reasons why your Silhouette machine isnt cutting as expected. Thank you for letting me know . Dont throw your machine out the window just yet ;). It wont read the registration lines and it wont cut out the image properly. The main thing to check in that case is that youve chosen the correct paper size to match your printer, that you havent adjusted the registration marks, and that none of your design is in the cross-hatched areas shown in the Silhouette Studio workspace. Any idea?? Lycia once again another great blog post! Im ready to return the machine but when I found your post I thought Id reach out to see if you can help. Its also common for small bits of vinyl or paper to collect inside the blade assembly over time. Make sure the blade is inserted fully with no visible gap between the collar on the blade and the tool holder. There was an issue with some of the first Autoblades not adjusting properly but since yours is working for the Test Cut it may be something different. I have a cameo 3 and am having a issue with cutting into my vinyl. I had been dealing with the issue of the Portrait 3 not cutting (always when Im away at a crop!) If youre interested, you can find it here: https://bit.ly/3e6oLrq. Lycia is a lifelong crafter whose goal is to help others find value, confidence, and joy in whatever they create. Let me know what you find out! Lastly, try a ratchet blade or a premium blade with the vinyl presets. Turn off the Cameo and unplug all the cords. The cutting strip is a long narrow piece that is found just under the blade holder and runs across the width of the machine bed. Thanks for letting me know :). If this is the case, the cutting strip needs to be replaced. Hi Delphine! Im so glad to hear that Sherry! Thanks for your quick reply. Are you Mac or Windows? I feel like its been a disappointing purchase. A majority of thetime the blade will prime itself but never cut and then say that the job is complete. If so, thats a different issue. I get much better results with the ratchet/premium blades. You have successfully joined our subscriber list. The Autoblade is inserted into the incorrect tool holder. Repeat for a total of 3 times, ending in the middle or on the right. Yes I was. Ive been using a Cameo 2 for years and love it, however recently decided to upgrade to the new Cameo 4 Pro. I tried changing it to rotary cut and that didnt work either. Any kind of paper, especially thick cardstock or chipboard, will dull your blade more quickly than vinyl. Thank you! If its missing in the same spots (and youve been able to cut the same design successfully at least once), it is most likely either debris getting in the way, a damaged cutting strip, or the machine needing to be recalibrated. Like I said if I set the blade setting up 2 higher than what it calls for it cuts fine, I just want to figure out what happened and why I have to do this. Sorry to hear youre having trouble. It is not cutting with a test cut or regular cut. Email me a photo of your blade in the machine and Ill see what I can do to help. It is working to do a tester tho. Learning to troubleshoot problems with your machine will provide you a great sense of accomplishment and save you a lot of headaches down the road. Then click on the Test button in the lower right of the screen. Ive had my machine for 2 weeks and Im about to throw it away! Occasionally, you may also find that your blade is damaged or broken from cutting denser materials. Any suggestions on what might be causing this and how to remedy so I can get back to enjoying my crafting? Im definitely looking in to buying a new blade! I have a free download available that explains more of the troubleshooting tips in detail. Thanks for your support! Hi Elaine! Its hard to say without looking at your machine, but the first thing I would check is that the blade is installed correctly and fully locked down. I was wondering if anyone else having the issue with the Silhouette Cameo 2 being stuck in the queue? Is your Silhouette behaving like this on all designs or just this one? Hi Brandy! I will try these and see where that gets me. Pressure 30 Yes I see the blue lines. Have you tried a brand-new blade? The new machine works perfectly! Using cameo 3 The first thing to check is that the AutoBlade is fully inserted. It sounds like youre doing everything right! To cut properly, the blade must be pushed all the way down, with no visible gap between the tool holder and the blade. Im sure its something that we can get straightened out. Can you give me a little more detail about what problems youre experiencing? Another suggestion depending on what youre cutting the cake topper from, could you simply turn the media over on the mat and cut the image without mirroring? The biggest frustration is that when I set a cut for more than one pass, the blade doesnt perform the second or third pass in the same place consistently eg there will be several random places where it seems to cut slightly outside or inside of the first pass cut. Do you recall anything happening to the machine shortly before you had cutting problems? To remove excess nodes, first try simplifying the design. Your email address will not be published. If the media is not sticking well to the mat, try using painters tape to help hold it down. You can also send me a photo of your blade and Ill be happy to take a closer look. I am having the same problem sort of, with my cameo 4 and vinyl. (3) Does the blade need to be cleaned? I assume that youre using an Autoblade with your new Cameo 3. Repeat for a total of 3 times, ending on the right. I have a cameo 3, used only a couple times but my auto blade was not cutting correctly . However, if you saved it as a PNG or JPEG, Studio will recognize it as an image and you may need to trace it to get cut lines. The best way to avoid this problem is to make a practice of performing a Test Cut every time you cut a new material. Ive check the white tip to make sure no gaps, installed it like suggested, checked settings ractchet blade and cut but nothing Let me know what happens! To install the blade, pull the locking tab to open, insert the blade, press down firmly until there is no gap where the blade and the locking tab meet, then push the tab back in to lock. I have also made sure it is fully locked in place. It moves fine with its being adjusted but it always goes to 1 now. The cutting strip was my first thought as I was reading your comment. By default, they are usually turned off. Not sure whats wrong. Unless the paper youve added to the cereal box is quite thick, you should be able to cut as described, but may need multiple passes. Click on the design to select it then look in the Send panel (Silhouette Studio V4) and be sure the design is set to Cut or Cut Edge. Ive checked everything i can think of! I learned and thank you! When you cut felt before, were you cutting with the rotary blade? Both blades are not cutting thru the vinyl. Ive tried watching all the YouTube videos and I have tried their website and moved around settings and nothing helps. Hi Kim! The blade comes with the safety cap covering the blade. I know youve cleaned your blade, but have you also tried a brand-new blade? I Have no idea why its not cutting. I must be doing something wrong but I dont know what it is! Can someone please tell me which way the blade needs to be facing?? When using the ratchet blade, insert it with the fin on the casing pointed forward. The carriage should return to the left. Your tip about the placement of the mat just saved me from pulling my hair out! Hi Suzanne! Its amazing how many times a reboot will do the trick! If you do, there are some open cutting paths. This happens regardless of the type of media and adjusting the settings does not make any difference. (3) Make sure your housing is not out of alignment. Either of these conditions can also lead to cutting issues. Im happy to try to help :). Hi Lycia me again Im trying to make a happy birthday cake topper front and back I have my design and been using the replicate and mirror tools but for some reason when they have been cut they dont seem to fit together the same one side seems to be being cut a bit bigger any ideas what Im doing wrong hope this makes sense and really really hope you can help Im at the point of giving up with the portrait 2 Ive updated the software cleaned everything in the machine and even used a new blade and mat and Both sides still dont match up please help before I give up and bin it xx thanks. What cut settings are you using, what machine, and what type of faux leather? I checked everything. It sounds like the blade isnt inserted properly. I have sent for a new one, hope it works.. Also, have you tried a different blade? Let me know how it goes and well do further troubleshooting if necessary. please give me something I havent already tried, the blade seems sharp still too! Id love to help! Hi Tina! Hi Donielle! Can you give me a little more info? I am trying to cut felt with the rotary blade. I am having the same problem. Im going to email you directly . Now I cannot get it out and am loath to add any more pressure downways to get it to be flush as in your pic. Ive found this to be especially true with the Silhouette Scratch-off Sticker Sheets. The cut is uneven, it doesnt hit the cut marks Ive made in silhouette studio. Ive diagnosed this issue so often that I keep a photo of a properly installed blade on hand to share whenever someone is having cutting issues. Im so sorry youre having trouble! Hi Vicki! Any help would be appreciated. Ive had my Silhouette portrait 2 for about 6 months, and after a lot(!) Next, make sure that the mat (or the media if youre cutting without a mat) is not slipping or shifting as it feeds through the machine. The first is to check the blade and make sure the needle is actually moving when it adjusts. of trying and failing I finally got to a point where everything I cut with the machine was exactly like I imagined it to be! Restart your software, plug the machine back in and connect it to your computer, and allow the housing to reset. How long have you had your machine? Here are some of the most common: This post contains affiliate advertising. I got my Cameo 4 all set up, test print was perfect, when I wanted to cut my project the blade moved all the way to the right and start cutting next to the vinyl. What am I doing wrong? Turn the machine off and unplug all the cords from the machine and the outlet. I NEED HELP! Have you looked to see if theres any damage to your cutting strip? Hi Molly! If you view a design in Point Editing mode, you will see a series of tiny grey squares. Happy crafting! Thanks for the comment Amanda (and thanks for sharing!) Help? After I hit Send, the machine says Job Complete but it didnt cut or move at all. Over time, the strip may show some indentations and signs of wear that are perfectly normal. The only way I can get it to work at all is to load it, push the usb button, let it check for it and then it will cut. Then a few weeks ago all of a sudden it wasnt cutting around the designs all the way. Here are some things I would check: (1) is the blade housing cracked? I know thats frustrating. You can find it here: https://bit.ly/3e6oLrq ) If that doesnt fix it, let me know and we will troubleshoot further! If its missing in the same spot each and every time and you havent been able to cut it correctly even once, double-click on the design in Silhouette Studio and see if you see any bright red dots. Hi Michelle! I have checked the blade, even inside it to see if theres resedue in it,but there were none. Have never experienced this issue with my older Cameo, which would cut consistently in the same spot with each pass. Other times the media looks virtually untouched, with no visible cuts whatsoever. i am so frustrated i want to return the machine. If that doesnt work, the nodes can be deleted manually. Is the problem always in the same area? Cutting just fine, then the next piece of vinyl (same material same settings) only cut through half way! I dont know how to fix it. If this has happened to you, dont be embarrassed, because weve all been there at least once. My suggestion in a case like this is always to unplug EVERYTHING from the wall, the computer, and the machine. Its almost like when I was weeding it some spots were just perferated. If youre using an Autoblade, make sure the cap has not been overtightened and check the red needle mark to confirm that the blade is actually adjusting. I know thats frustrating! Is your firmware up to date? Is this happening every time? Were you ever able to clear the queue? Sounds like youve done a good deal of troubleshooting so far. Im so glad to hear that! Problem #5 I had my autoblade stop adjusting in between two cut jobs. If you suspect this may be the case, try using a new blade and see if the problem persists. If so, it could definitely be the cutting strip or the mat. (I read some tips about closing the lid on the silhouette while cutting, if the glare of the light caused it, and it helped, but its still not on point). This site includes affiliate links. Hi again Tina. The ratchet blades, in particular, will not cut properly if the white cap is loose. Blade 10 If neither of those things are the problem, there are additional troubleshooting steps to take like trying a new blade and checking the settings in Studio. The first thing to check is that your blade is fully inserted and locked into place. no matter what setting i have it on and whether it is glossy vinyl or heat transfer it just will not cut through properly. Thanks for the additional info Keila. Replace the mat when it becomes worn or damaged. Few things are more frustrating than when your Cameo or Portrait doesnt cut properly or worse yet, isnt cutting at all. SOMETIMES. If the steps in the tutorial dont help, let me know and we will troubleshoot further! and I could not, even after running through the steps from Silhouette for resetting everything, get it to cut! Lastly, you may need to reset your carriage. Have you tried manually clearing the queue and/or shutting everything down, restarting, and sending the job again? (Have done all the troubleshooting suggested and have reached out the Silhouette customer service and waiting for a response). If your blade raises slightly when locking into place, open the lock lever and push the blade all the way down again. If that doesnt work, let me know and we can troubleshoot some more! Id be happy to try to help. Im so sorry youre having trouble. Let me know! Its a fairly new mat, no debris on it. I have the silhouette cameo 3. Try the cut again and see if that fixes it. Clean the mat with a lint roller, baby wipes, or a Magic Eraser. Glad you enjoyed it. Yes, sorry, i forgot to mention it is shiny vinyl. After about 15 minutes of making sure nothing was in the way, changing the blade, and just dinking around with it, I finally gave the machine a good old fashion reboot and it worked like a charm. My goal is to help others learn more about the various Silhouette machines and all the wonderful ways they can be used. Wish I would have done that first and I wouldnt have saved over $100 in materials. Thats not usually an issue with the Portrait. I have contacted silhouette several times, but have had no response. The areas to be cut will be indicated by bold lines. Please let me know if you need further help! I have tried everything it cut one thing yesterday and has 1 queue and it wont allow me to clear it at all. Scaling a large design down too far may also cause there to be too many nodes, which is exactly what happened with the design I mentioned earlier. Hi I received my new blade tried it out on a couple of things and it seems to work. Thank you so much for responding so quickly and trying to help me. For example, the autoblade will not adjust eg doesnt move off the 0. when Im printing several motives on the same page, the first motive usually gets cut right, but not the rest of them. When I was very new to the Silhouette, I purchased a design in the Design Store that was almost 9.5 inches wide and I resized it down to a little over 4 inches wide. Ill need to see pictures or video of the machine to troubleshoot further. Hi I have the portrait 2 and while it has been cutting ok today I have tried to cut a basic number 30 checked all the setting nothing changed there also updated the software, cleaned the machine and the blade inside and out seems to do the 1st cut fine but then makes a juddering noise and the 2nd cut is way off please help.

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