masonic village burlington complaints

It was the best decision we ever made. Always thinking of ways to improve employee moral and work experience. Feel free to call us at 1-877-753-3228. See what the neighborhood has to offer and whats nearby: Masonic Village at Burlington offers Studio, 1 Bedroom and 2 Bedrooms. Accessibility, Disability and Accommodation, 3.5 out of 5 stars for Compensation/Benefits, 3.1 out of 5 stars for Job Security/Advancement, For the best experience, please upgrade to a modern, fully supported web browser. And the pay is low for the work we do for being horribly understaffed. This nursing home provides 0.6 hours of nursing care per resident per day. My parents lived at the Masonic Village at Burlington for a number of years and got excellent care which is why I decided to make it my home. Happy to hear team members and neighbors have welcomed you with open arms! There were many activities available until Covid interrupted. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Residents and visitors are always so appreciative of the hard work and care provided.   Our community design is all on one level. We moved to the Masonic Village Cottages about 1 and1/2 weeks ago. According to those who have worked there for decades the culture has taken a drastic change for the worse. We offer a selection of apartment styles to fit your needs; all with no entrance fees and a month to month lease. Management was also mostly supportive when it came to personal growth. Masonic Villages is a great place to work! Staff was really nice to work with, didnt have any complications with anyone. A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. In Masonic Village at Burlington, 1.49 Hospitalizations per 1,000 resident days. The staff is outstanding and some have been here since my parents lived here which speaks well for any facility providing Senior Care. The staff continues to be observant and attentive to any new developments that are related to our health and welfare. From the start they promised us carefree living and a family environment and delivered on both. The residents are very friendly. There are many activities to participate in such as bingo, board games and cards. Definitely needs better management, managers that are there now constantly are rude and can be unprofessional to their employees. In Masonic Village at Burlington, 2.57% of Patients had Serious Falls. We have been residents of this community for more than two years. Anytime you need help with something there is always someone around to help you. We are not Masons but the facility is open and welcome to all . Friendly residents and staff. What is the most stressful part about working at Masonic Villages? Thank you for taking the time to write this review and providing your honest feedback. I love everyone here and am very happy that I chose The Masonic Village at Burlington for my home. Our residence is totally cared for inside and out. Nevertheless, we would not focus exclusively one bad category. They pat their own backs for ideas that adversely affect employees and Residents. What advice would you give the CEO of Masonic Villages about how to improve it? We are able to order all our meals and they are delivered to our homes. While this nursing home had some minor dings on its report, it had no severe deficiencies. I love my managers as well. A family member who worked in a local hospital always commented on how residents at the Masonic Village always arrived for their appointments in clean clothes, always clean and neatly done. There have been a lot of changes in the past couple years and the management of the overall cooperation is not what it used to be. Its a shame, jobs here used to be highly sought after. Multiple changes in management, poor pay, and supervisors picked favorites. Great place to work. Our community is ready to answer. This statistic is a measure of the percent of long-term residents that suffered falls which resulted in severe injury. We began to look at a number of facilities and found this place. Overnight shifts have no where to get anything to eat so bring your own food and drink. Thank you for choosing Masonic Village! Minimizing rehospitalizations during rehabilitation is important to restoring the physical well-being of residents. Management recognized the risk to us and acted quickly and responsibly to minimize staff and resident exposure. No more cleaning, either - cleaning done every 2 weeks. When he passed away after almost 2 years , I felt safe and loved. During that time she has transitioned from an independent living apartment to assisted living and now she is in long term care. All this would be very much tolerable if the pay was better. HR does a great job, and there are a lot of great people trying to do amazing things. Facilitated transactions between the consumer and company while providing excellent customer service. We have been living here for the past 18 months and are extremely happy . High levels of antipsychotic drug use may suggest a facility is using these medications to control patient behavior in scenarios where such drugs are not medically indicated. The staff is always polite and very attentive to residents needs. Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own. Our chapel is lovely with stained glass windows that let in the light. How did you get your first interview at Masonic Villages? Decent benefits Residents are usually really sweet Beautiful campus, If leadership wasnt allowed to single employees out and bully them it would be a great place. We appreciate your recommendation and for recognizing the efforts of our team members. We would welcome the opportunity to discuss with you to understand how we can better support you. We will pass it on to our nursing team. 2022 Elder Guide LLC. You should always consult with a qualified professional before making any decision with medical, legal or financial consequences. I am so much less stressed than I was when he was at Care None. Then most of the upper management retired and when CEO Joe Murphy retired and the new CEO and upper management came on board things went down hill. No complaints. We have a large living/dining area, a nice size kitchen, two baths and two bedrooms, a den and a sun room, as well as a patio, truly all of the comforts of home. Meals are delicious. They do not hesitate to do everything to help you in any way. Some argue that mobility is critical to patients mental and physical health. Total monthly costs depend on room type, select services, and the level of care needed. My manager was amazing and the HR team I worked with was very easy to work with. We Love our Cottage and the community we live in. In Masonic Village at Burlington, 10.75% of Patients use Anti-Psychotic Medication. I absolutely love singing in the choir with the rest of the choir members. Thank you! I made a deposit for an independent living apartment during the marketing luncheon and have never regretted the decision. Although I had set up and administered a 74, new apt. In addition to the cottages the facility also provides a four story rehap facility/staff with over 100 rooms and single's apartment. See all Life Care Services LLC communities. We have felt entirely comfortable, and very welcome since our move and we know it will continue to be this way. The residents are open and friendly. Rehabilitation typically utilizes higher levels of highly-skilled nursing. The staff is courteous, helpful, friendly, and always willing to go the extra mile to assist residents. This statistic is an indication of the percentage of long-term residents who have experienced UTI's. Masonic Village at Burlington is a community within Life Care Services LLC properties. Although her general condition is naturally declining due to her disabilities, her care has always been top notch. I have been here for a little over 2 years and have found that the care I get is at the same level as my parents. Residents are great, Insurance benefits are decent, Work perks like low cost employee gym fees are nice. Gathering areas are purposefully designed to make life more engaging, convenient and social, while a variety of residential floorplans offer comfortable, private retreats in which you can We are committed to providing quality services in a caring, comfortable environment. Upper level executive leadership needs improvement, It is fun working with the Residents. Atria Let Cardinal Village take the worry out of your retirement years. No regrets. In determining our long-term care grades, we assess the personal care offered to a nursing home's residents. From Day 1 I felt a part of the Village family. I am happy living at the Masonic Village and I am so glad that I moved here. Settled from Florida into the Masonic Home of Burlington Cottages about a year and half ago. This nursing home vaccinated 97.28813 percent of its patients. We found exactly what we wanted at the Masonic Village and loved our choice. These drugs are commonly prescribed to patients suffering from depression and anxiety. The care she has received has been outstanding, especially during the pandemic. We consider these areas to be good indicators of the quality of nursing care. My family and I have been so thankful that she is in such a wonderful place with such caring people who have worked hard to make those transitions as smooth as possible. In our view, this nursing home is a wonderful choice for just about anybody. Now they cant keep people. It is a very caring and giving place to be. Hours of operation, poor management, unsubstantial pay, The beautiful wrapping paper doesnt match the present inside. We have been treated like royalty and have gotten involved in the life of the Village. Alot of micromanagement! Lastly, dining services produces delicious offerings. Theres also rarely any room for advancement here, if you want to grow within the company this place is not for you. All rights reserved. Very "cold feeling work environment" The residents are what makes the job enjoyable. However, some nursing homes need to rely more on these medications due to an increased number of residents suffering from Alzheimer's or other dementias. It's wonderful to hear your father is thriving. One of my favorites is broccoli quiche which, to me, is one of the best I ever had. This metric tells you the percentage of long-term residents that are administered antipsychotic medication. This means a lot coming from someone with such experience. I would have had a great experience at Masonic had it not been for one person. We found exactly what we wanted at the Masonic Village and loved our choice. In Masonic Village at Burlington, 10.99% Percentage of Patients. My husband and I were looking for a friendly, caring community. Had a very good time working there. We also have professional bands that come in several times a year to provide entertainment. The Masonic Village offered to guarantee us a spot for a small deposit which would also be fully refundable. All information, data and other material displayed on this website or included on other websites linked to this website is being provided for informational purposes only. I am a 92 year old widower and have been a resident in an independent living one bedroom apartment at Masonic Village for over one year. Wonderful place! Since we moved in to our cottage, our prior ideas of the village have proved to be true. And right in your backyard! The Covid Pandemic has created issues but, it also has highlighted how much effort is expanded everyday in keeping all of us associated with the Village as safe and healthy as possible. Ask a question about working or interviewing at Masonic Villages. In addition to being a great overall grade, this facility also received A+ health inspections in recent years. Thank you very much for taking the time to write a review and sharing your experiences. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than many nursing homes. Supportive environment, great residents, well managed. We're glad you're living carefree. This indicates the percentage of residents who needed increased assistance with activities of daily living over time. In Masonic Village at Burlington, 92% of Patients. Our short-term care grades are vital for residents in need of rehabilitation. My wife and I decided several years ago that it was time to search for a place where we would be carefree and safe. Not all nursing homes employs these skilled professionals. What is the interview process and what kind of tests do you have to take to get hired. But like most places in healthcare, feeling understaffed but being "technically not" was very frustrating. This is not a substitute for medical, legal, financial or other professional advice. This is the facility's weakest category grade. I found the staff to be very cheerful in carrying out their jobs and always ready to be of any assistance I received. We're glad you're here. Playing favorites is something that is extremely common throughout all departments in this company. Resident care is a priority. In fact, we awarded it a score of A in this category. This pandemic has created some of the most difficult staffing challenges we have ever faced. Provided excellent customer service to clients. Staff are very caring for my father, especially since the Covid. Opportunity and choice are what Traditions of Hanover brings to seniors in the Lehigh Valley. Scheduling always changes even though they are supposed to tell you. It has only gotten worse. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. The drama is unbelievable. I must be careful with my selections so that my weight is under control. At Legend of Lititz, we We believe that Ivy Creek Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. As time went on we became more convinced that this would be the perfect place. Sad that I had to leave. We liked what we saw and have been here two years. In Masonic Village at Burlington, 17.5% of Patients use Anti-Anxiety Medication. One of the best places I've ever worked. 902 Jacksonville Road, Burlington NJ 08016. The facility has a medical unit, a memory unit, assisted living, apartments and large cottages. We signed on, with only an architect's sketch of a cottage. After a short time the wonderful staff at Masonic made him healthier and happier than he had been in some time. When you come into our Village here at Burlington you will know what I mean. Although at times challenging due to the nature of the job, you had supportive team members to help during those times. Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. Oh, and I must mention that we have found that this facility is one of the most reasonably priced in the area. Mind you, I was only a part time employee. This indicates the percent of residents who are demonstrating signs of depression. I have not seen such friendly, helpful and wonderful people such as these who live here in a very long time. Located on a beautiful campus. We selected a cottage and are very pleased with it. We explicitly disclaim liability in connection with your use of this information. We're thankful you choose us, and we're glad we met (and even exceeded) your expectations. As residents of the cottages this was a major point in making the Masonic Village community our choice for our retirement years. To conduct a complete investigation, seniors and their families should: If you become aware of any information that should be updated or noted, please contact A Place for Mom. Your consent is not a condition to using our service. In Masonic Village at Burlington, 1.73% of Patients had UTIs. In addition, it is situated close to both Philadelphia and New York. The facility is always clean and the staff is friendly. Consideration of employee needs was high during my time there. Many of the team members at the Masonic Village are very long term employees retiring after 30 or more years. My Dad is 93 and looks amazing. Thank you for sharing! We will be sure to share this with our Sewickley team! The management was great & when my first manager left for another opportunity he was so great and told us all if we ever needed references or anything to send him an email & he would still be in contact with us. Good first time experience, great benefits, lots of learning. I feel safe and feel that my wellbeing is of the utmost concern to the staff. Sounds like all your needs are covered. Severe deficiencies are ones labeled as categories G through L. This tells you that the inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. We hope you've settled in nicely. To reach a resident at Masonic Village at Burlington call: (609) 239-3900. This datapoint measures the percent of long-term residents who have received the pneumonia and flu vaccines. Does this page answer your questions about Masonic Village at Burlington? Dinning is available at the Deli, at the FULL Dinning room with a staff of chefs and servers and a 3 page menu, or cook for yourself in the cottage's full kitchen. Everyone is welcome in our chapel and it is a peaceful place in which to worship. This is the best choice we could have made and the best place for us to live. When he passed away after almost 2 years , I felt safe and loved. Always open to new ideas and valued your opinion and ideas. Please visit our Privacy Policy for information about our privacy practices. My mom has lived at the Masonic Village at Burlington since 2012. Upper Management doesn't seem to care about employees. Measures the percentage of long-term care residents who retained mobility levels. Response from Masonic Village at Burlington. We received the literature from many retirement facilities and picked six to visit and test the dining rooms food and service.

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