countertop seam filler

I've placed a call to one MIA member a few hours from here, and judging by the hours passing, they don't want to touch it, either. I definitely can recommend him. Anything on the cabinets? to be. to go ahead and continue the quartz backsplash ONTO THE ENTIRE FRIDGE WALL! (At this point stop and take some loud fast breaths through your nose and that look in your eyes like you are about to snap). I'd be willing to accept their pieced-together fix as long as it was well done: which is exactly what I would have been satisfied with a year ago, had their crew done what they were supposed to do. Keep me posted! Keep in mind that your fabricators may go through many rounds of leveling and placement before it reaches the final result. (I'm in TX, so small claims is up to $10,000.) The ORIGINAL laminate repair solution. A gorgeous stone or quartz countertop can drastically elevate your kitchen or bathroom design. OK, Mr. Installer: buh-bye! Guys pulled their toolbox back off the truck and into the houseworked on it more -- to the point where the first guy decided to pull off the first piece (to the right) that he'd been working on. And the mediator later remarked that more often than not, it's the lawyers who make these mediation hearings far worse than they need to be -- she said I held my own rather well.). You can elevate your kitchens design and functionality with a stunning slab ofMetropolis Grey quartz. You mentioned you have friends who are attorneys? SeamFil laminate repair color matching Guides are available at no charge with mixing proportions for Formica, Nevamar, Pionite, and Wilsonart colors. But, it has indeed been up to me to bring to light all the errors, and there have been a few doozies. They are also important if they contain their admissions that the gap is too large, as opposed to, "I'm sorry you think the gap is too large, you crazy, impossible to please customer.". I had planned to rip it all out, but it was going to be such an ordeal that I kept putting it off. ;) I can't say that I'm the most objective party right now. Slab countertops, like granite or quartz, are beautiful, luxurious, and practical. If they don't like it they need to get into a different line of work that requires no eye for detail And stop charging so much for crappy work. :). And lest anyone jump to "I told you so" conclusions/statements, we'd worked with two separate GCs/companies (insurance company vendorsI know, I know). Sounds like you are on a path to the resolution you believe is the fair result. They're making it sound like they did me a favor to have provided me with a properly sealed surface, at the end of the day. (left pic). I find it hard to believe the sink wouldn't be all bent out of shape during the removal process. You will not be frog soup :), You have been so nice and patient, to the extreme! If the filler shrinks and no longer fills the gap properly, apply more. Sadly - it's this kind of crap that perpetuates the tense dealings in these situations. BTW, I just checked the mailbox today, hoping to give this company the benefit of the doubt: empty. You feelfree to vent to me all you need to! | Accessibility Well, that didn't go well. Doesn't matter. The guy from the granite company contacted my husband two days ago and asked if he would like to accept the crack with a discount my husband denied and want to have the broken piece replaced; however, our builder went out there yesterday and saw the crack and he said they have to replace the whole countertop. That made the edges crumble on the seam and made more space for epoxy to fill in. My turn next, hopefully. I was told by this company that, don't worry, at the end of the day, they were going to provide me with smooth (non-gritty) and sealed tops. Privacy Policy Personally, I'd focus on the incorrect template (their negligence), and the non-standard gap that resulted as a result. Thanks for the tip, though. Because the last thing the fabricator wants is for one of his suppliers to stop recommending him. Grout is grout, right? I wouldn't let these people come near your kitchen again. Additionally, there were patches of shiny/glossy (leftover epoxy? If the manufacturer advises it, mix the product with a putty knife until it becomes less liquid. Hoping the best for you Ugh, I'm so sorry. It only made sense (!) Assuming that this seam should be treated just as any other seamed pieces would be, I asked for the seam to be epoxied (or filled with resin, then smoothedwhatever the standard method is). However, even if the judgement went in my favor, there's no guaranteeing I'd collect a dime. I schedule an appt w/ T to come out June 16. Their comments on "the considerable time and expense resealing" may be an attempt to make you look like a client that has unreasonable expectations that cannot be pleased. Unfortunately, I cannot trust you not to ruin my cabinets or sink ripping out this mess. It could take months. Epoxy vs. Cement Grout What's the Difference? Like many design choices, hiding countertop seams is mostly for aesthetic reasons. I send a formal email stating that if I didn't receive an email back from them before end of business, providing a specific plan for a path forward, I would be seeking legal counsel. ldecor54 -- We are the GC. 914 BLACK PREPOSTEROUS!!!! Such a big time hog though to be put through this. I am so sorry you are going through this. Shiny spots were mixed with dull spots; and there were grinder arc marks that they couldn't figure out how to get rid of. 1oz seams nicks Russ -- This is our one and only. That's just awful. I'm done dealing with this. 943 CLEAR GLOSS Plus, now I need to find a new fabricator who is competent enough to remove these tops and reinstall the new one at the same time. TLC: I hope you're up to eyeballs in a good way. I am so sorry you are going through this. Your fabricators will disguise quartz countertop seams by matching the epoxy color to the countertop color. Stay strong! And a lot in common with certain gray pachyderms, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists. The judge/referee is going to realize things are kaput at this point. Write it up and rewrite it until it's as clear as water exactly what happened when. You are leaving arizonatile.com and visiting another website. Stop thinking you're not. This user friendly product will quickly and easily fix damage or fill seams on your laminate counter surface. I expect some seam line, but I don't think I'll be happy based on their version of a fix. The only graphic I have from this company is the slab layout: I just went through my photo archives and found a couple of shots I took when the paper templates were actually laid and taped onto the stone. Have "we" been through small claims as a GW group? As dictated by standard practices of good business, all communications MUST be documented in writing." They could be referring to caulking the area between the fill piece and the main window's aluminum frame; but just in case not, I'd like to be prepared tomorrow in case they pull out a caulk gun for the stone-to-stone seam. The shelf-life of SeamFil is 1 year if opened and correctly capped, two years, if unopened. All laminate countertops have gaps and seams, but the cleaner the installation, the smaller the seams. 946 SPECTRUM BLUE, Orders ship in 58 business days from receipt of order. If anyone ever does a search for Houston stone countertop fabricator, I'm hoping they see this thread. Bad seams may indicate an overall unprofessional installation, so make sure your installation team knows where to put the seams and how to camouflage them properly. I have seriously been so worried about something like that happening to us in this flood remodeling. "A reasonable person" would be unsatisfied if their counter exceeded the industry standard. Their go-to didn't work, so again it was on me to find a sealer that worked. Since they also acknowledged the unacceptable gap, you were willing to mitigate (reduce your damage- the refund you are now seeking to buy new stone) by allowing them to try to patch pieces in an attempt to cover the gap. And they could never prove that I received these two phony invoices: all invoices were emailed to me, and I can guarantee they could never have come up with original emails proving I was invoiced. It's not only men, women too, but men can be very sloppy about this sort of thing and do the typical spin around of saying we are too hard to work with and particular. Bathroom Countertops 101: The Top Surface Materials, Kitchen Countertops 101: Choosing a Surface Material, Wonderful Wood Countertops for Kitchen and Bath, Kitchen Countertop Materials: 5 More Great Alternatives to Granite, Your Guide to 15 Popular Kitchen Countertop Materials, Countertop and Backsplash: Making the Perfect Match, Contractor Tips: Countertop Installation from Start to Finish, Kitchen Counters: Tile, the Choice for Affordable Durability, Elephants of the Kitchen? Within moments of my call, D texts me to say he's on vacation til next weekthat's it. Wowcannot believe so many weeks have gone by. Javiwa - yes, your turn next, for sure. ", Adding if necessary, "Are you going to reimburse me the cost to have someone else to rip out your mess? You should be able to enjoy the stunning countertop surface, like the unique blue-gray crystal patterns in theBlue Galaxy granite countertops, instead of first noticing unpleasant seams. corian countertop countertops surface solid installing kit together install epoxy seam One point of taking a template is to insure the stone stays within the acceptable space from the adjacent wall. By continuing to use this site, you are giving us your consent to do this. Maybe he'll assist you'. had faith in the system, and felt that if I won the case, that would be that. Ask very sweetly if this is considered a good job. 4. Man it sure makes me glad I found Matt at Cypress tile and granite he has been a true pleasure to work with. Run the cloth with the solvent over the gap if the filler has bumps and ridges. I'm reading they should have provided me with a copy of everything I signed -- they never did. And you saw the fabricators' reactions: tell your guy to get off his butt and get onto these forums himself. Typical applications for this product are filling standard joints, cracks, chips and other imperfections where the dark substrate is visible. No? Had I known you were going to crank up the heat while I was away, I never would have left! I would rather do it myself and be pleased or almost, then pay their lazy butts another cent. They will take this color-matched epoxy and create a flat and even seam. Other solvents may cause crazing of the material. June 28: I send a formal request to T and D (separately, by Certified Mail) to refund all fees paid by July 10 (today), or small claims process would begin. 1oz Dont be afraid to ask questions to ensure that proper installation with hidden seams is their priority. It's reading what you and your family have gone through (and continue to endure) that gives me such perspective as we hit our bumps, albeit large ones. Our ColorFlex or ColorFlex II product is used for Solid Surfaces. Part of the shock was due to my never having even been notifiedvery odd business, I thought. :), Ugh, I am so sorry, javi! (Support from posters who will gladly discuss counter overhang depth but who are united in believing a counter should cover the space over your cabinets from the adjacent wall to whatever overhang depth you have anguished about and decided on.) I'm trying every day I know it's not always Easy. I glanced at the date stamp on my initial post: what a way to mark this one-year anniversary. SeamFil laminate repair bonds mechanically to the substrate of laminate and dries hard, becoming a permanent part of the laminate surface. What to Know About Concrete Counters. Their marketing promise is fine but probably not actionable. travertine countertops sealer granite marble quartzite That set arrived and looked goodEXCEPT: they ordered the incorrect width for one of the cabs. It is over now. At the first meeting, I was handed their brochure that assures "100% Customer Satisfaction". Your issues, however, are so severe (I'm simultaneously, angry, horrified, and sympathy-filled not only for the initial problems but also for the "solution" that made it worse) that I think you're right in looking for a do-over. But I'm also glad that you've decided to go ahead and ask for a refund. (Make it sound like you're unsure. ) They are used to people exploding. I would appreciate a refund check for xxxx amount in my hand, like today, would be nice. TIA! (Going to stop here and postback in a sec with the next part. ). I made it clear (or as clear as I could) that only epoxy was to be used - no caulk. (ledecor -- Re: seams, especially not extra seams resulting from the filler pieces that were glued in). So, it's a red herring that will put you on the defensive and create a jumble of facts and counter accusations no third party judge/referee is going to want to sort through. And we have neither a huge nor complicated kitchen. You need a refund. Good luck with this! I hope the owners recognize the problems and aren't stingy about a full refund, and that you find someone of our Mr. Corlett's skill to make things right. I called MIA twice just to get their advice, and they pretty much don't want to touch this. They will meet to discuss Thursday. Your pictures showing the job you have would be more than enough. And this company DOES work on very high end projects (yes, photos to back it all up). June 15 a.m.: I text owner D and request an urgent meeting with him and his dad T (whose family business this is), fully detailing my issues with the subpar, beneath-industry-standards work. for me to show up at the supplier's, as any interactions would be in clear view of the fabricator's staff, crew, etc. My counters are ruined and I want a refund. I've played this over in my mind again and again, and (perhaps wrongly) I've come to the conclusion that much of this boils down to luck. Custom matches are for laminate types that are not current line and forwarded samples. Moving on to backsplash very soon. It didn't look like a very precise technique, but they assured me this was just for approximate layout -- the exact measurements would be done on the computer. It was time to move on. Nope. Did the letter propose a resolution? I was joking that rather than stick the fridge back in the space, they oughta run that water line up through the top of the wall and turn it into a zen waterfall-type space. javiwa, ok, so they are using an attorney. Remember kitchen counters are not something most people think about and the judge may have no idea about how any of this is done. Why not? I will need to do research of reviews and see examples of the fabricator's work. I get it. ), rebunky -- Time to have t-shirts made. I have been meaning to email you to see how it is going. Every supportive message like yours stiffens my spine just a little bit more. ), I visited my mom last week. 940 ORANGE I'm told D and T haven't met yet, and T is at a funeral all Wednesday. During the initial visits, all the right things were said (and NOT in sheer salesmanship fashion). If you've posted on that lately I've missed it. I do have many friends who are attorneys, but didn't want to hit them up for 'free advice' (though they gladly read my summary and said I've got a case, and would refer me to a friend who handled this sort of litigation). Basically have not heard back from them since June 23. There are industry standards that govern how much of a gap between stone and wall is acceptable, allowable, The stone as installed exceeded the allowed/customary gap, There was nothing on your end that caused the gap to occur (see: T asking if your cabinets had shifted). June 23 4:49 p.m.: I receive a lengthy email stating: 1) D was on vacation and is now very backed up; 2) D and T have been discussing my kitchen at length; 3) D has been at another job site, which is why he couldn't stop by (they basically told me they'd prioritized projects ahead of mine); 4) Bear with them while they figure out what to do. The sealer might be evidence of their incompetence, their unfamiliarity with your stone, their waste of your time, but in the end, it was resolved. I'll stop short of calling them scam artists for now -- any name calling on my part would just further upset me, and may not be true. I was to call the office to set up an appointment for both he and his son to stop by the following Tuesday morning. I can't remembered if I covered this here already, but after they honed my tops, I was left with grit all over. I'm sick to my stomach because these were my dream counters. June 23/Thursday 2 p.m. : have heard nothing. On a much more amusing note (I need this right now, the levity -- someone needs to do a case study on kitchen renos causing near-clinical depression! This manufactured stone is visually appealing and durable like granite but because of its non-porous material, its even less maintenance. And maybe it will put the fear of you know who in the fabricator if he realizes that you've shown the supplier what a P*SS POOR job he's done. Granite countertops are a popular countertop option because their one-of-a-kind natural stone patterns are eye-catching in the best way. ;) Thanks for being the cyber-pillow that I scream into. 904 TAN It feels so blecch to have to do this -- why don't people just do their jobs right already?! I see you are and are still not getting any positive response from those people. OK, that was a rhetorical question. OK, one more thing I noticed. ;-), I suggest you get very pointed with the owner. Owner even marked it so the layout guys would be sure to avoid this area. Acetone or other solvent specified by manufacturer. If the job was under $5,000 you can take them to small claims without a lawyer. for me to show up at the supplier's, as any interactions would be in clear view of the fabricator's staff, crew, etc. Yes - time to stop being accommodating. I don't like to be the person that complains about the small stuff but this is not small. SeamFil is NOT recommended for use on Solid Surface materials. It just seemed too disruptive; I didn't want to be that customer. The best way to hide countertop seams is to have them installed by experienced professionals. I promise if you post pictures of templating with paper on the SFA website, other fabricators will howl with laughter. A couple of hours go by -- nada. If your counters were wide enough, you'd be done and moving onto your backsplash. This is a GREAT idea. They demo'ed Thursday, installed Friday, touched up Saturday. T proceeded to provide a couple of cosmetic cover-ups, but I told him no attempts to cover up the gaps would be acceptable: I asked for nothing short of a complete do over. Sorry, but it looks like crap! 933 TEAK Do you have a general contractor involved? Maybe he'll assist you Omg! I'd go there first, talk to the owner or manager, and say, this is the fabricator you mentioned was excellent. If you have an urgent inquiry, please submit the request here. Check the gap. rebunky, oh, rebunky: TY TY TY!!! If you can, give your initial statement, or however they run small claims cases, to someone not familiar with the kitchen counter install process, to make sure it's clear. I just wanted to hear from folks in the trade to let me know what would be a reasonable ask from me/us at this point. Most men who think they can just throw something up these days have no eye for detail. Should I start charging them the time I spent researching, testing and helping seal my own counters? After three more tries, they finally got it to a point where I notice that added piece much less. Each Seamfil color tube is 1 oz., it will cure in approximately one hour, but we recommend 24 hours for a total cure. I've stopped hiring them. The Marble Institutes of American guidelines are a valuable specific resource I'll cite in order to show examples of techniques not executed within acceptable standards, as well as standard business practices not adhered to. Way too tight and one of the backsplash borders of granite was broken above the electrical switch, which they "repaired", and a few other things that made me go "what?". | Do Not Sell Thanks again. In most cases, we do offer quote based quicker shipping methods. I'm so tickled for my mom. The solvent smooths the filler so it's flush with the surface and as invisible as possible. All they did was take down my company's name and refer me to other MIA members for advice. filler seam countertop kampel 1oz barncatz - I cannot thank you enough for the guidance. 2. But, you feel free! filler epoxy seams flowing quart How does this work? The gory details: I never would have expected this type of result from this company. Run the cloth perpendicularly across the gap to remove any remaining excess filler. It's not fun. But it'd be very awkward (non-productive?) As they were packing up, DH inspected the seam and pointed out that second guy had used a bright white epoxy in the window seam, and it was a bad color match. Look I am right over here living in the rv in the driveway I can wheel my Cajun self over there and let them have if you need me too! Follow the manufacturer's instructions to use the product most effectively. kampel cabinetmakerwarehouse It makes you look like a nut and every fabricator has had their share of those. Many quartz products only have one pattern, eliminating the option of mirroring the pattern to reduce viability. I'm so sorry you're going through this mess but that job is about as amateur as I've seen. Also remind the fabricator when you do talk to him, that Yelp and GW as well as all the other places you'll be placing your reviews with pictures! Granite Countertop Seam Problem: Can this be improved? Squeeze some seam filler onto a paper plate or a spare piece of laminate. Collateral damage is such a gray area, eh? TY! They had one proposed solution. Unfortunately, matching quartz patterns at the seams can be challenging as many quartz slabs are book matched, which is a technique used by fabricators to plan cuts so that the pattern has the illusion of continuing from one slab to another. Hope things are going well this time. thanks again for all the advise, knowing we are not being unreasonable to ask for the piece to be replaced. You're much more likely to get results by shaming them publicly than by legal means. I can assure you I will not be using them, so see they already lost a possible customer. The Family Handyman notes that you should avoid using abrasives such as scouring pads or steel wool because they can scratch your laminate countertops. Ribbet. I can't even say that I've learned any useful lessons that I could pass on to anyone else. The owner wasn't on hand to supervisecrew of two showed up. ", If he grumbles, I have heard others use this line, "Would you like my counters used as an example of the quality of workmanship you produce? When designing your dream countertop, you can work with your granite or quartz fabricators to ensure that the different segments still have a similar pattern and tone. To elevate your design even further, consider pairing a stone countertop with a textured tile backsplash. Well, that pretty much screwed up and partially stripped the sealer that was on there! ), but the VP of sales for one of the largest stone/tile places swears by this group -- says he's very, very picky about which fabricators he releases his stones to. Apply it to the gap in the countertop with the knife, and then scrape the knife perpendicularly across the seam to force the excess filler into the gap. And, yes, I'm fully aware that every word I post may be viewed by the company -- however, I'm supported by the facts.). And no guarantees that the stone will remain intact, once demo'ed. Properly used, custom colored SeamFil laminate repair will hide defects beautifully for the life of the counter. 919 PINK (They're in a very industrial area of town, so envision open/wide massive warehouse-type facilities.) Call 877-318-8001 to speak to one of our friendly customer service representatives. But the first new installer told me he'd been putting up cabinets for over 20 years, using drywall screws, and no way was a customer going to tell him what types of screws to use. I did not care because we were selling it.. heh.. but had it been a house we were going to keep, I would have made them fix it. Dry the surface with a rag and use clean cotton swabs to dry inside the gap. I'm sorry, I'm not clear, where are you reading they should have given you copies? 902 GRAY AtArizona Tile, you can explore our collection of granite and quartz countertops that are as luxurious as they are practical. You guessed it: a 1"x1/4" piece made it into my top. I know what you mean about just wanting it to be over and have your house back, as we're at the same point in the remodel and also pondering replacement of part of the counter that the installer over-polished to remove glue (it's Neolith and they smoothed the matte surface that, according to the manufacturer, can't be restored). If these guys had done a good job, I was ready to forgive the fact that I'd have three seams in my countertop, and in the part of the kitchen where I spend the most time; and in the part of the kitchen that's most visible (near windows). I was within my rights to ask for a redo. Cement and epoxy versions have different appearances, durability and rules of installation, Explore the pros and cons of 7 popular bathroom countertop materials, Explore the pros and cons of 11 kitchen countertop materials. ( Why you don't want a new counter from them might get you into their other bad behavior which is probably unnecessary. The next several weeks were spent helping them figure out the right type of sealer to use. When you step into your dream kitchen, a bad countertop seam shouldnt be the first thing you see. Here's MO. We strongly recommend purchasing SF-99 Solvent for prep and clean-up of the laminate surface. "I allowed you to try and fix your horrible gaps, unfortunately you have failed miserably.

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